This Privacy Policy explains what personal information unobet collects from Filipino players, why we collect it, how it is used and stored, and what your rights are as a data subject. Please read it before registering or using the platform.
unobet is an online gaming platform serving players in the Philippines. We are committed to handling your personal information responsibly and in accordance with applicable data protection principles. This Privacy Policy applies to all users of the unobet website at unobet.vu and the unobet Android app.
When you create an account, deposit funds, place bets, or contact our support team, you share personal information with us. This policy explains exactly how that information is handled — from the moment it is collected through to how long we keep it and under what circumstances it might be shared.
unobet does not sell your personal data to third parties for marketing purposes. Data sharing is limited to what is strictly necessary for account operation, payment processing, and legal compliance.
The personal information we collect depends on how you interact with unobet. The main categories are:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Registration and KYC verification |
| Contact Data | Email address, mobile number | Registration and account management |
| Financial Data | GCash account reference, Maya account reference, Philippine bank account details | Deposit and withdrawal processing |
| Transaction Data | Deposit amounts, bet history, withdrawal records | Ongoing platform use |
| Technical Data | IP address, device type, browser type, session data | Automatically on platform access |
| Usage Data | Pages visited, games played, time spent on platform | Automatically during sessions |
| Support Data | Chat transcripts, emails, account queries | When you contact support |
We collect only the information necessary for the purposes described in this policy. We do not collect sensitive personal information beyond what is required for identity verification and legal compliance.
unobet uses your personal data for the following purposes:
We do not use your data to make automated decisions that significantly affect you without human review. Responsible gaming interventions may be flagged automatically but are reviewed by our support team before action is taken.
unobet retains your personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable law. The general retention approach is:
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
unobet applies technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Key security measures in place include:
While we take security seriously and implement industry-standard protections, no online platform can guarantee absolute security. If you suspect unauthorised access to your unobet account, contact our support team immediately via live chat or email at [email protected].
Never share your unobet password with anyone, including unobet support staff. Our team will never ask for your full password in a support conversation.
unobet uses cookies and similar technologies to support platform functionality, improve your experience, and gather anonymised usage analytics. The types of cookies used include:
You can manage cookie preferences through your browser settings. Disabling non-essential cookies does not affect your ability to access your unobet account or use the core platform features.
As a user of the unobet platform, you have rights over your personal data. These rights can be exercised by contacting our support team at [email protected]. We will respond within a reasonable timeframe and in accordance with applicable data protection requirements.
You can request a copy of the personal data unobet holds about you, along with information about how it is being used.
If any personal data we hold about you is inaccurate or incomplete, you can request that we correct or update it. Some corrections may require re-verification of your identity.
You may request deletion of your personal data in certain circumstances — for example, if the data is no longer necessary for the purpose it was collected. This right does not apply where retention is required by law.
You may ask us to limit how we use your data in specific circumstances, such as while a dispute about accuracy is being resolved.
Where applicable, you can request your personal data in a structured, machine-readable format to transfer to another service.
You may object to processing based on legitimate interests or for direct marketing purposes. We do not use your data for direct marketing without your explicit opt-in.
unobet is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under 21. If we become aware that a person under the required age has created an account or provided us with personal data, we will take steps to close the account and delete the associated data promptly.
Age verification is a mandatory part of the registration and KYC process. If you believe a minor has registered on the platform, please contact us immediately at [email protected].
unobet may update this Privacy Policy from time to time to reflect changes in our practices, the platform, or applicable laws. When we make changes, the updated policy will be published on this page with a revised "Last updated" date at the top.
For significant changes that affect how your data is used, we will notify registered players through their account contact details. Continued use of the unobet platform after a policy update constitutes your acceptance of the revised terms.
If you have questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal data is being handled, please contact the unobet team:
We aim to acknowledge data-related requests within 3 business days and to resolve them within 30 days, or sooner where required by applicable law.
What data privacy means in practical terms for unobet players across the Philippines.
All data exchanged between your device and the unobet platform travels over an encrypted SSL connection. This applies to login, deposits, withdrawals, and all account activity — whether you're in Manila, Cebu, or anywhere else in the Philippines.
Identity verification isn't just a compliance requirement — it also protects your account from being accessed by someone else. KYC ensures that only you can withdraw funds from your unobet balance, and that your personal details can't be changed without proper verification.
unobet does not sell, rent, or trade your personal information to third parties for marketing or any other commercial purpose. The only data sharing that happens is what is necessary to operate your account and process your transactions.
Every login to unobet can be protected by OTP (one-time password) verification sent to your registered mobile number. This means even if your password were compromised, a second factor is needed to access your account.
KYC documents — such as your government ID — are handled by our verification partner under strict data handling agreements. Documents are used only for identity verification and are not retained beyond the period required by applicable regulations.
You have the right to access, correct, or request deletion of your personal data. These rights can be exercised at any time by contacting our support team. We handle all data requests transparently and aim to respond within 30 days.
Our support team is available 24/7 to answer questions about your data or help you exercise your privacy rights.
21+ only. Please play responsibly. Responsible Gaming