unobet | Frequently Asked Questions

Yes, completely free. There are no sign-up fees, no monthly charges, and no cost to browse the platform. You only spend money when you choose to deposit and place bets or play games.

Players must be at least 21 years old. This is enforced at registration and confirmed again during KYC verification before withdrawals are processed. Accounts found to belong to players under 21 are closed immediately. Please do not attempt to register if you are underage.

No. unobet strictly allows one account per person, per household, and per device. Creating duplicate accounts is a violation of the Terms and Conditions and may result in suspension of all associated accounts. If you've previously registered and need help accessing your existing account, contact support via live chat.

A valid Philippine government-issued ID is required. Accepted documents typically include a Philippine passport, SSS ID, PhilHealth ID, UMID, driver's licence, or national ID. The name on your ID must match the name registered on your unobet account. Upload a clear, current document — blurry or expired IDs will cause delays.

Contact the unobet support team via live chat or email at [email protected]. The team will verify your identity using your registered details before helping you regain access. For security, unobet does not have a publicly accessible password reset link — this prevents unauthorised account takeovers.

Accounts may be temporarily locked after multiple failed login attempts, as a security precaution. Contact support via live chat to unlock it — once your identity is confirmed, the team can restore access quickly. Accounts may also be locked if a security concern is flagged during a review.

Check that your registered mobile number is correct and that you have a stable signal. SMS OTPs can take one to two minutes during peak hours. Also check that your message inbox isn't full. If the OTP still hasn't arrived after a few minutes, contact support via live chat for assistance with an alternative verification method.

unobet supports GCash, Maya, and Philippine bank transfer. All transactions are processed in Philippine Peso (PHP). Credit cards and cryptocurrency are not accepted as deposit or wagering payment methods. If you have questions about a specific channel, contact support before attempting a transaction.

Most deposits via GCash and Maya are credited to your unobet account promptly after the transfer is confirmed on the payment provider's end. Philippine bank transfers may take slightly longer depending on the bank and the time of day. If a deposit hasn't appeared after a reasonable wait, contact support with the transaction reference for assistance.

Withdrawals are processed to a payment method registered in your verified name. Before your first withdrawal, you'll need to complete KYC verification by submitting a valid Philippine ID. Once KYC is confirmed, withdrawal requests are reviewed and processed. Funds are returned in PHP to your registered GCash, Maya, or bank account. Processing times vary by channel — check the cashier section for current timelines.

unobet does not charge platform-side fees on standard deposits and withdrawals. However, your bank or e-wallet provider may apply their own transaction charges depending on your plan or account type. Check with your payment provider if you're unsure about fees on their end.

unobet covers a wide range of sports popular with Filipino bettors — basketball (including PBA and NBA), boxing, football, volleyball, esports, and major international tournaments. Visit the Sports page or Betting page for a current overview of available markets.

Yes. unobet supports in-play (live) betting on selected sports and events. Odds update in real time as the game progresses. Live betting markets may close temporarily at certain points in a match — such as when a goal is scored or a timeout is called — and reopen shortly after. Always check the betslip carefully before confirming a live bet.

Winnings are calculated based on the odds at the time your bet was confirmed, multiplied by your stake. The potential return is shown on the betslip before you confirm. Settled winnings are credited to your unobet account balance automatically once the event result is confirmed. From there, you can use the balance to place further bets or submit a withdrawal request.

unobet offers live casino games including baccarat, blackjack, and roulette with real dealers streamed live. The platform also covers slots with a range of titles, eBingo in multiple formats, and online poker. Visit the Platform page for a full overview of available game categories.

eBingo on unobet follows the same basic format as traditional bingo — numbers are drawn and players mark matching numbers on their cards. The first to complete the required pattern wins. unobet offers multiple eBingo variants with different card formats and prize structures. Visit the Bingo page for full details on the available variants and how to join a game.

Yes. The unobet platform is fully accessible via mobile browser, and the unobet Android app also supports live casino games. For the best experience on mobile, a stable internet connection is recommended — especially for live dealer games that involve continuous video streaming. Visit the App page to download the latest version.

Current offers and promotions available to verified registered players are listed on the Promotions page. All active offers include clearly stated terms and eligibility conditions. unobet does not fabricate promotional details — if an offer is listed, its conditions are fully stated on the page.

No. unobet does not and cannot guarantee winnings of any kind. Online gaming and sports betting involve risk — the outcome of any game or bet is not predictable or controllable. Never bet money you cannot afford to lose. If gaming is becoming a concern, visit the Responsible Gaming page to access the self-management tools available on your account.

Deposit limits can be set directly in your account settings — choose a daily, weekly, or monthly cap in PHP. For self-exclusion, contact the support team via live chat or email at [email protected]. During self-exclusion, your login is disabled and promotional messages are paused. Full details are available on the Responsible Gaming page.

Yes. You can request permanent account closure at any time by contacting support. Once the request is confirmed and your identity is verified, the account is closed. Any verified balance will be returned to your registered payment channel before closure.